Social CRM
- Big Data Analytics a Key Enabler for Social CRM – Airlines Case Study - Smart Data Collective
- Social CRM mirrors rise in customer power - Financial Times
- Salesforce.com Launches New Social, Mobile Platform - Wall Street Journal
- Meet Customers' Needs with an "Outside-In" Approach - Destination CRM
- 8 CRM Trends You Need to Watch - Network World
- US-based social CRM startup Nimble launches a UK hub to cater for big demand ... - The Next Web (blog)
- MutualMind Joins Prestigious ng Connect Gravity Center Accelerator Program - MarketWatch (press release)
- Merkle acquires Social Amp for digital expansion - Digital Media Wire
- CRM Watchlist 2012 Winners - Customer Service Strikes Again - ZDNet (blog)
- Nimble Expands With New UK Office - Billing World
Social Media
- Social Media Flex Muscles Again, Amplifying Protests - Wall Street Journal
- #SB46 fans take to social media to navigate Indy - Fox News
- Social media gets another black eye with blackout - Santa Rosa Press Democrat
- Social media takes over the Super Bowl - Computerworld
- Note to Social Networking Giants: Friendio is Booming - Sacramento Bee
- Super Bowl 2012 Advertisers Use Social Media to Build Hype - genConnect
- Former NFL Player Compares Social Media to Super Bowl - BusinessNewsDaily
- Social network Pinterest draws interest online - Vancouver Sun
- How Social Media Changed ESPN Audio's Super Bowl Week - Mashable
- Is Social Media Spreading Twitching Hysteria? - Discovery News
Social Media PR
- From Ellen Degeneres to SOPA: Social Media Proves Unstoppable - Reuters
- Foursquare Taps M Booth For Consumer PR Support - The Holmes Report
- Komen backlash: Public turns fury on vice president Karen Handel - Los Angeles Times
- 90octane Recognized as 2011 Best Social Media Company by Ad Club Denver - PR.com (press release)
- Ajax Union SEO Company Presents Free Social Media Webinar for Professionals ... - PR.com (press release)
- PR Newswire Joins Forces with 3BL Media to Expand CSR & Sustainability News ... - Sacramento Bee
- Small Businesses and Social Media: Is Facebook Right for Your Brand? - MarketWatch (press release)
- Fake social network accounts in dispute ahead of elections - The Korea Herald
- Dalton Agency and Kilgannon Join Forces - EON: Enhanced Online News (press release)
- PR Newswire Joins Forces with 3BL Media to Expand CSR & Sustainability News ... - PR Newswire (press release)
Social Analytics
- Taking Social Media Analytics to Fashion Week - ADOTAS
- Look to Social-Media Analytics for Next Steps - Apparel News
- New Social Media Analytics Summit Launches to Help Maximize Social Media ... - MarketWatch (press release)
- Social Media Predicts the Super Bowl - San Francisco Chronicle (press release)
- Social Media Analytics Summit Expert Interview Series: Part 2 - Business 2 Community
- MutualMind Joins Prestigious ng Connect Gravity Center Accelerator Program - EON: Enhanced Online News (press release)
- The Economic Times to Partner with Quantum Leap(R) Innovations to Offer Daily ... - MarketWatch (press release)
- Salesforce.com Makes U-Turn on Analytics Pricing - Enterprise Apps Today
- Super Bowl Ads – Using Social Media Analytics to Explain Their Popularity - Smart Data Collective
- Big Data Analytics a Key Enabler for Social CRM – Airlines Case Study - Smart Data Collective




