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December 2010 (4)
November 2010 (5)
October 2010 (3)
August 2010 (2) July 2010 (7)
- Social CRM: Thinking Outside the “Call Center” Box
- SAP’s Growth Strategy: Mobile, On-Demand and Analytics
- Cognitive Surplus and Social Business: Win-Win Strategy
- Social Media and future of Advertising
- Old Spice: The best Social CRM campaign till date
- How IT Services Companies can Thrive in the Age of Cloud
- Cognitive Surplus: Implications for Social CRM
May 2010 (7)
- CRM Paradigm Shift
- 8 Must Read Blog Posts on Social CRM
- 5 Lessons Social CRM can Learn from CRM
- How IT Services Companies can prepare for Social CRM opportunity
- Social CRM: M&A deals indicate market consolidation. Who’s Next?
- Social CRM: Don’t wait for Social Media “Oil Slick”
- Social CRM: Huge opportunity for IT, BPO Companies
March 2010 (8)
- Definition of Social Customer Relationship Management (CRM) – Explained!
- LinkedIn CEO on the Professional Network and Going Public
- How Customer Engagement will determine winning brands in Social Era
- Reasons why Foursquare is the hottest Social Network on the web
- Secret of Ford’s Social Media Success
- What if James Cameron directs Avatar like movie on Social CRM ….
- Social CRM: Take the Leap of Faith
- Perfect Tango: Social Media and Smart Phones
- Social Games market to touch $15 Billion in 5 years!
- What does it take to succeed in Social Games?
- Facebook and Social Games
- Social Media Vision 2020
- Social Media turning Marketers into Media Companies?
- Really? Social Media Better Done “In house”
- Cisco and Pepsico CEOs on Social Networking
- Should Companies restrict Employees’ Social Media use?
- Definition: Social Customer Relationship Management (CRM)
- Social Media and Real Time News Analysis
- Dear CEOs, please Tweet!
- Socialnomics author Erik Qualman on impact of Social Media
- Social CRM: Top priority for CMOs
- Kodak CMO Jeff Hayzlett on his use of Twitter
- Facebook CEO on Privacy
- @HKotadia’s Tweets on Social Media and Social CRM: January 7 to 14, 2010
- YouTube video lands $30M Hollywood deal!
- CES 2010: Cool Tech Toys!
- What Comes Next in Social Media?
- 2010: The Rise of Social Media in Asia
- Employees Are Social Media Marketers
- @HKotadia’s Tweets on Social Media and Social CRM: January 1 to 6, 2010
- Top 50 Facebook Pages
- 2010: Year of Social CRM
- @HKotadia’s Tweets on Social Media and Social CRM: December 29 to 31, 2009
- Goodbye 2009, Welcome 2010
- Social Media and Divorce
- @HKotadia’s Tweets on Social Media and Social CRM: December 24 to 28, 2009
- @HKotadia’s Tweets on Social Media and Social CRM on December 23, 2009
- Social Media: Platform or Provocation for Innovation?
- @HKotadia’s Tweets on Social Media and Social CRM on December 22, 2009
- Secret of Dell’s Social Media Success
- @HKotadia’s Tweets on Social Media and Social CRM on December 21, 2009
- @HKotadia’s Tweets on Social Media and Social CRM on December 20, 2009
- Social Media: Hype or Real?
- What drives Company valuation in Social Media?
- HKotadia’s Tweets on December 19, 2009
- Social Media and Employee Engagement: Case Studies
- HKotadia’s Tweets on December 18, 2009
- HKotadia’s Tweets on December 17, 2009
- TED Talk by Alexis Ohanian on How to make a splash in Social Media
- HKotadia’s Tweets on December 16, 2009
- Social Media ROI for Dummies
- Twitter visualization: GoodMorning!
- HKotadia’s Tweets on December 15, 2009
- B2B: Business Case for Social Media
- HKotadia’s Tweets on December 14, 2009
- Social Media and Co-creation of New Products: Del Monte Case Study
- HKotadia’s Tweets on December 13, 2009
- Tiger Woods, Brand Crisis and Social Media
- HKotadia’s Tweets on December 12, 2009
- Why NOW is the time to invest in Social CRM
- HKotadia’s Tweets on December 11, 2009
- Brand Advocacy and Social Media
- CDC’s Social Media Initiatives
- Tom Peters on being Passionate about your work
- Social Media and “real-time” Word of Mouth
- Seth Godin on Blogging and Social Networking
- Those who understand Social Media don’t talk about ROI
- What DARPA’s Red balloon contest can teach Social Media Pros
- Social Media and Tribalization of Business
- Charlene Li – Future of Social Networks
- How will you Manage in Social Media Age?
- Howard Rheingold: Internet as Playground and Factory
- Visualization of Social Media Usage Around the Globe
- How to Leverage Social Media: Southwest Airlines
- Case Studies: Social Media Marketing
- Social Media Use by Australia’s Best Brands 2009
- Thrilling potential of SixthSense technology
- Hans Rosling on Asia’s rise: How and When
- Demo: SixthSense
- Kevin Kelly on the next 5,000 days of the web
- Twitter CEO @ev on how Twitter was born!
- Howard Rheingold on collaboration
- Charles Leadbeater on Collaborative Creativity
- What is your Tribe and will it change the world?
- TED talk: Seth Godin on the tribes we lead
- Your Social Media Strategy Won't Save You
- How to Be a Social Media Change Agent
- Dear CMOs, Wake up to Social Media challenge
- What is Social CRM and why it is important
- Social Media ROI
- When it comes to Social Media, CEOs and CMOs should lead from the front
- Social CRM and Brand Loyalty
- Enterprise 2.0 and Internal Innovation Process
- Wiki of Social Media Resources
- Social Media Engagement and ROI
- Seven ways to use Social Media
- Excellent Case Studies on Use of Social Media in Arts
- Social Media Strategy Framework
- Some mind-blowing social media statistics
- Fortune 100 CEOs Are Social Media Slackers
- Excellent Twitter Directory of Industry Analysts
- Social CRM – What can you learn from Early Adopters
- Ten Commandments for Social Media Marketing
- Excellent Wiki of Social Media Monitoring Solutions
- Really? Social Media Better Done In-House
- Definition: What is Social CRM?
- Mashable 3rd annual Open Web Awards
- Leadership
- Importance of Social Media
- Rise of Social Media – Did you know?
- Measuring Social Media
- Daniel Pink on the surprising science of motivation
- Great presentation on Social Networks
- Great Presentation on Social Business by design
- Social Media Marketing
- A Wiki of Social Media Monitoring Solutions
- Did you know?
- Are you ready for Social Media Revolution?
- Social Media and Marketing: Evolution or Revolution?
- Social Media use by Fortune 100 companies
- Role of Social CRM
