Social Media and Marketing: Evolution or Revolution?

Social Media View more presentations from Alex Wong. Related posts: Are you ready for Social Media Revolution? … Social Media Marketing Social Media: It's Not What You Say That Matters View more documents from Paul Isakson…. Ten Commandments for Social Media Marketing Excellent preso on 10 key principles to follow for Social Media Marketing Neil … [Read more…]

Social Media use by Fortune 100 companies

B M Social Media Fortune 100 View more documents from guest338fbe. Related posts: Fortune 100 CEOs Are Social Media Slackers Great info on how engaged CEOs of Fortune 100 companies are with Social Media. No wonder many of these Cos are not getting their Social… Social Media Marketing Social Media: It's Not What You Say … [Read more…]

Role of Social CRM

Social CRM and Social Media are more about building & managing loyalty with customers than “managing relationship”, where loyalty is defined as attitude towards a brand that inclines a customer to repurchase it and/or recommend it to others. Related posts: Definition: What is Social CRM? Social CRM is the business strategy of engaging customers through … [Read more…]