Social Media Marketing

A Wiki of Social Media Monitoring Solutions

Check this link out for a great Wiki of Social Media Monitoring Solutions

Are you ready for Social Media Revolution?

Social Media and Marketing: Evolution or Revolution?

Social Media

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Social Media use by Fortune 100 companies

B M Social Media Fortune 100

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Role of Social CRM

Social CRM and Social Media are more about building & managing loyalty with customers than “managing relationship”, where loyalty is defined as attitude towards a brand that inclines a customer to repurchase it and/or recommend it to others.