Tag Archives: Word of Mouth

Social Media and “real-time” Word of Mouth

By Harish Kotadia, Ph.D. | Published: December 10, 2009

Excellent panel discussion at LeWeb Paris 2009 on How brands and marketing have to adapt to this new worldwide real time “word of mouth”. Panelists are: Chris Brogan, President, New Marketing Labs, Author, Trust Agents (Panel Moderator) Richard Binhammer, Senior Manager, Corporate Affairs, Dell Matthias Luefkens, Associate Director, Media, World Economic Forum Fred Raillard, Founder, [...]

About Dr. Harish Kotadia
Dr. Harish Kotadia has more than twelve years’ work experience as a hands-on CRM Program and Project Manager implementing CRM and Analytics solutions for Fortune 500 clients in the US.

He also has about five years’ work experience as a Research Executive in Marketing Research and Consulting industry working for leading MR organizations.

Dr. Harish currently lives in Dallas, Texas, USA and works as Social CRM/CRM and Analytics Consulting Lead for Infosys Technologies. Views and opinion expressed in this blog are his own.
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"Thoughts on Social CRM and Analytics" by Dr. Harish Kotadia is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 United States License. Permissions beyond the scope of this license may be available by contacting the author .