Category Archives: Social Media

Social Media and Tribalization of Business

By Harish Kotadia, Ph.D. | Published: December 6, 2009

Excellent videos on Tribalization of Business and how Social Media helps in connecting with Customer Communities. Must see for those who belong to Social CRM and PR “tribe”! Part 1: Part 2: Part 3:

Charlene Li – Future of Social Networks

By Harish Kotadia, Ph.D. | Published: December 6, 2009

Excellent talk on Social Networks by Charlene Li:

How will you Manage in Social Media Age?

By Harish Kotadia, Ph.D. | Published: December 5, 2009

Great video that highlights how workforce is changing and how we need to manage “socially connected” workforce – HR 2.0. There are no easy answers to this question, but two things I am sure about: Very few HR departments have realized the challenge they face in managing “Socially Connected” workforce. Restricting usage of Social Networks [...]

Howard Rheingold: Internet as Playground and Factory

By Harish Kotadia, Ph.D. | Published: December 5, 2009

Good video on Internet as Playground and Factory by Howard Rheingold. Interesting to note his view on “Principle of Informed Consent” – very important with reference to sharing of “intellectual” material using Social Media.

Visualization of Social Media Usage Around the Globe

By Harish Kotadia, Ph.D. | Published: December 4, 2009

Trendstream has published an excellent visualization of Social Media usage around the globe (for more details see Mashable). Global Map of Social Media – December 2009 – To download the full size version, click here Some of the key highlights include: Social web is mass market: Hundreds of millions of web users are creating and [...]

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  • About Dr. Harish Kotadia


  • Harish Kotadia, Ph.D.


  • Dr. Harish Kotadia has about ten years’ work experience as a hands-on CRM Program and Project Manager implementing CRM solutions for Fortune 500 clients in the US.

    He also has about five years’ work experience as a Research Executive in Marketing Research and Consulting industry working for leading MR organizations.

    Dr. Harish currently lives in Dallas, Texas, USA and works as Social CRM, CRM Consulting Lead for Infosys Technologies. Views and opinion expressed in this blog are his own.






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