Category Archives: Social Media

@HKotadia’s Tweets on Social Media and Social CRM: December 29 to 31, 2009

Goodbye 2009, Welcome 2010 http://bit.ly/5IWaoY 6 Customer-Centric Lessons From Microsoft And Windows 7 http://bit.ly/7jVguV From SMB Austin: Social media predictions for 2010 http://bit.ly/90tkWs New Wave of Transparency: Will Your Business Be a Window or a Wall in 2010 http://bit.ly/8uEHbx REPORT: Digg To Aggregate What’s Hot On Social Media http://bit.ly/79FqG4 The 10 Most Important Social and [...]

Goodbye 2009, Welcome 2010

In this last post of 2009, wanted to share two great videos – one to say light hearted goodbye to 2009 and another to welcome 2010. Enjoy the videos. I wish all of you a happy, healthy and prosperous 2010. Goodbye 2009 Try JibJab Sendables® eCards today! And an inspiring video to Welcome 2010

Social Media and Divorce

Great report by CNN’s Alison Kosik on Social Networking sites increasingly being named as a factor in deteriorating marriages. Surprising to note that 1 in 5 divorce papers reference Facebook. We are going to see more cases of break-up of relationship due to improper communication on Social Media channels,  not only among family members but [...]

@HKotadia’s Tweets on Social Media and Social CRM: December 24 to 28, 2009

HOW TO: Implement a Social Media Business Strategy – Mashable (blog) http://bit.ly/5KU91Z Google Is About To Get Caffeinated With A Faster Search Index http://bit.ly/8ojmyw The 10 Most Popular Marketing Pilgrim Posts of 2009 http://bit.ly/8RMcCn Blogger Outreach: From the Blogger’s Eyes http://bit.ly/8J2yvR Social Media’s Role in Transforming Public Relations http://bit.ly/86Aq5i Best Way to Kill Creative B2B [...]

@HKotadia’s Tweets on Social Media and Social CRM on December 23, 2009

Panel Discussion: Implications of Social Media to business http://bit.ly/6zzLLF Social Media & The Impact on Corporate Governance http://bit.ly/7t4BlQ Twitter Economics http://bit.ly/7t23sP Business Process Professionals Crave Business/IT Partnership, Process Frameworks, Skills Dev.. http://bit.ly/5JluVM Year-End Thoughts On Social Media, Social Networking Social Analytics http://bit.ly/4KaPkO Social Media Implications For Brands In 2010 http://bit.ly/6ShiQQ Social Media: Platform or Provocation [...]

Social Media: Platform or Provocation for Innovation?

Wanted to share two great panel discussion videos on “Social Media: Platform or Provocation for Innovation?” organized by USC’s Annenberg School of Communication and Journalism. Both are “long” videos, first one is 1 hour and 25 minutes and second one is 1 hour and 40 minutes. So without wasting any additional time on intro, I [...]

@HKotadia’s Tweets on Social Media and Social CRM on December 22, 2009

The CMO Club Lets You In On Their Social Media Thinking http://bit.ly/8PoTID Social Business Means Collaborating Internally and Externally http://bit.ly/6CNvRT Secret of Dell’s Social Media Success http://bit.ly/5AS9gG Online Holiday Sales Boosted By East Coast Snowstorms http://bit.ly/8qAAIY Clash of the Titans: SEO vs Social Media – Who’s Going to be Left http://bit.ly/6vOMok 16 Predictions for 2010 [...]

Secret of Dell’s Social Media Success

Very few examples come to mind when one is talking about successfully leveraging Social Media for Business. Dell is definitely one among few large corporations that have used Social Media very effectively for Marketing and Sales. Mashable recently reported that Dell has generated a total of $6.5 million in revenue from their Twitter presence. What [...]

@HKotadia’s Tweets on Social Media and Social CRM on December 21, 2009

Off The Wall: A New Social Commerce Experiment On Facebook http://bit.ly/5XmPvJ Eight big ambitions every marketer must have in 2010 http://bit.ly/77tQPG The Best of Inc. Magazine, 2009 http://bit.ly/8u0Dx4 Paid Advertising in Social Media: YouTube Promoted Videos http://bit.ly/8BNscM Social Media: Hype or Real? http://bit.ly/6uPO3N Top 5 Predictions for the Next 5 Years in Business Social Media [...]

@HKotadia’s Tweets on Social Media and Social CRM on December 20, 2009

Social Media and Employee Engagement: Case Studies http://bit.ly/4KN1lh What drives Company valuation in Social Media? http://bit.ly/6sTD4l How To Tweet Using Different Browsers http://bit.ly/4zJKNp #sCRM Twitter, Traffic, Trends And More: The 9 Coolest Social Media Maps http://bit.ly/8IUXBt What drives Company valuation in Social Media? http://bit.ly/6sTD4l Earned Media Is Fueled By Engagement Marketing http://bit.ly/5eWhR6 How to prevent [...]

  • About Dr. Harish Kotadia


  • Harish Kotadia, Ph.D.

  • Dr. Harish Kotadia has more than twelve years’ work experience as a hands-on CRM Program and Project Manager implementing CRM and Analytics solutions for Fortune 500 clients in the US.

    He also has about five years’ work experience as a Research Executive in Marketing Research and Consulting industry working for leading MR organizations.

    Dr. Harish currently lives in Dallas, Texas, USA and works as Social CRM/CRM and Analytics Consulting Lead for Infosys Technologies. Views and opinion expressed in this blog are his own.




  • Featured in Alltop
  • Search this blog:


  • Subscribe to this blog via RSS or Email


     Subscribe in a reader

    Enter your email address:

    Delivered by FeedBurner



  • Calendar of Blog Posts:

  • May 2012
    S M T W T F S
    « Mar    
     12345
    6789101112
    13141516171819
    20212223242526
    2728293031  
  • Tag Cloud


  • Recent Comments

    Powered by Disqus





  • You might be interested in:





  • Harish Kotadia’s Slideshare

  • Harish Kotadia's Flickr Photos


    By Erik Rasmussen

  • Creative Commons License

    "Thoughts on Social CRM and Analytics"
    by Dr. Harish Kotadia is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 United States License. Permissions beyond the scope of this license may be available by contacting the author .

  • View My Profile on Focus