Category Archives: Social Media

Big Data: $16.9 Billion opportunity for IT Services and Consulting Industry

By Harish Kotadia, Ph.D. | Published: March 24, 2012

International Data Corporation recently released its “Big Data technology and services forecast” predicting that Big Data market will grow from $3.2 billion in 2010 to $16.9 billion in 2015, a compounded annual growth rate of 40% and “growth of individual segments from 27.3% for servers and 34.2% for software to 61.4% for storage”. So what [...]

Why Big Data Mining / Analytics is the New Gold Rush

By Harish Kotadia, Ph.D. | Published: February 14, 2012

Just mention the words “Big Data” to any technology entrepreneur or investor and observe how his/her face lights up with excitement. Given the perceived opportunity in Big Data, tech entrepreneurs and investors want to capitalize on it by starting /investing in a Big Data Management, Mining and Analytics business. Is this perceived opportunity in Big [...]

Big Data and Rise of Predictive Enterprise Solutions

By Harish Kotadia, Ph.D. | Published: February 10, 2012

Given the three Vs of Big Data, namely Volume, Variety and Velocity (read this for more), challenge before large and medium sized companies is how to unlock the potential of Big Data and productively leverage its value in running the business. In “traditional” Data Analytics or Business Intelligence, focus is more on analysis and reporting [...]

Big Data: Will Open Source Software Challenge BI & Analytics Software Vendors

By Harish Kotadia, Ph.D. | Published: February 3, 2012

Predictive Analytics has been billed as the next big thing for almost fifteen years, but hasn’t gained mass acceptance so far the way ERP and CRM solutions have. One of the main reason for this is the high upfront investment required in Software, Hardware and Talent for implementing a Predictive Analytics solution. As a result, only [...]

Big Data Analytics a Key Enabler for Social CRM – Airlines Case Study

By Harish Kotadia, Ph.D. | Published: February 1, 2012

Big Data Analytics is a hot topic of discussion these days. But many feel that it is more of a “hype” and less of substance. In my opinion, Big Data Analytics is the real deal and if used correctly, can deliver great business results at a fraction of cost compared to other alternatives. Here’s a [...]

Why Big Data Analytics is The Next Big Opportunity for Outsourcing Companies

By Harish Kotadia, Ph.D. | Published: January 8, 2012

Big Data Analytics is making big headlines these days. Just check out a few from recent past: Big Data — Big Money Says It Is A Paradigm Buster - Forbes.com For Start-Ups That Aim at Giants, Sorting the Data Cloud Is the Next Big Thing - The New York Times Accel Makes Big Commitment To Big Data [...]

3 New Year’s Resolutions that should be on Every CEOs List for 2012

By Harish Kotadia, Ph.D. | Published: December 30, 2011

“After Outcry, Verizon Abandons $2 Fee” screams a headline from today’s online edition of the New York Times. And the article makes it very clear that Social Media played no small role in telecom giant’s hasty retreat from levying a new $2 fee on bill payments. This story is a harbinger of things to come [...]

2012: Year of Empowered and Assertive Digital Customer

By Harish Kotadia, Ph.D. | Published: December 28, 2011
Sunset

As 2011 comes to an end and as we look forward to celebrating New Year 2012, one thing that strikes most looking back is the massive increase in ownership and usage of Smartphones and Tablet computers. Just consider following headlines in the last few days: “On Christmas day alone, a total of 6.8 million iOS [...]

FedEx learns Social CRM lesson, the hard way!

By Harish Kotadia, Ph.D. | Published: December 22, 2011

Here’s an excellent example of the importance of responding to a Social Media crisis before it is too late. On December 19th, 2011, a YouTube user (username “goobie55″) uploaded video of a FedEx delivery person throwing a video monitor into his/her yard. This YouTube video has created a Social Media storm of sorts and as [...]

Why ‘Social’ will drive growth in 2012

By Harish Kotadia, Ph.D. | Published: December 21, 2011
Holiday Season

Time flies! Here we are just a few days before Christmas and looking back at 2011, I cannot help but wonder at the amazing speed with which the year flew by! 2011 will be remembered for the effective role Social Media played in activist movements across the globe. Looking at the future, one can see [...]

  • About Dr. Harish Kotadia


  • Harish Kotadia, Ph.D.

  • Dr. Harish Kotadia has more than twelve years’ work experience as a hands-on CRM Program and Project Manager implementing CRM and Analytics solutions for Fortune 500 clients in the US.

    He also has about five years’ work experience as a Research Executive in Marketing Research and Consulting industry working for leading MR organizations.

    Dr. Harish currently lives in Dallas, Texas, USA and works as Social CRM/CRM and Analytics Consulting Lead for Infosys Technologies. Views and opinion expressed in this blog are his own.




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