Category Archives: Social CRM

How IT Services Companies can Thrive in the Age of Cloud

By Harish Kotadia, Ph.D. | Published: July 11, 2010

By Harish Kotadia, Ph.D. | Published: July 4, 2010

By Harish Kotadia, Ph.D. | Published: June 16, 2010

By Harish Kotadia, Ph.D. | Published: June 16, 2010

By Harish Kotadia, Ph.D. | Published: May 30, 2010

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Dr. Harish Kotadia has about ten years’ work experience as a hands-on CRM Program and Project Manager implementing CRM solutions for Fortune 500 clients in the US.

He also has about five years’ work experience as a Research Executive in Marketing Research and Consulting industry working for leading MR organizations.

Dr. Harish currently lives in Dallas, Texas, USA and works as a Consultant focusing on Social CRM, E2.0 and Analytics. Views and opinion expressed are his own.
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"Thoughts on Social CRM and Analytics" by Dr. Harish Kotadia is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 United States License. Permissions beyond the scope of this license may be available by contacting the author .