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"Thoughts on Social CRM and Analytics" by Dr. Harish Kotadia is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 United States License. Permissions beyond the scope of this license may be available by contacting the author .
Category Archives: HR
Should Companies restrict Employees’ Social Media use?
It is not uncommon to see companies restricting (or even worse, banning) use of Social Networking sites by their employees. I don’t think that this is a step in the right direction. If companies can trust their employees to run business, can’t they be trusted when it comes to using Social Media in an acceptable [...]
Employees Are Social Media Marketers
Excellent slideshare presentation by Gia Lyons, Strategic Consultant at Jive Software on Employees as Social Media Marketers. This presentation highlights how to effectively orchestrate Social Media use by employees, Do’s and Don’ts, internal guidelines for an organization and what software can help organize it all.
Very relevant given the fact that many organizations are grappling with [...]
Social Media and Employee Engagement: Case Studies
Social Media can be effectively used “internally” within an organization to engage employees, the way it is used externally to engage customers. I want to share with you a good Slideshare presentation by Polly Pearson of EMC on Social Media: Strategy & Execution that has several good case studies on internal Social Networks.
Notice the impact [...]
How will you Manage in Social Media Age?
Great video that highlights how workforce is changing and how we need to manage “socially connected” workforce – HR 2.0. There are no easy answers to this question, but two things I am sure about:
Very few HR departments have realized the challenge they face in managing “Socially Connected” workforce. Restricting usage of Social Networks by [...]
LinkedIn CEO on the Professional Network and Going Public