Thoughts on Social CRM and Analytics

by Harish Kotadia, Ph.D.

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Social Media and “real-time” Word of Mouth

December 10th, 2009 · Comments · Marketing, Social CRM, Social Media, sCRM

Excellent panel discussion at LeWeb Paris 2009 on How brands and marketing have to adapt to this new worldwide real time “word of mouth”. Panelists are:

Chris Brogan, President, New Marketing Labs, Author, Trust Agents (Panel Moderator)
Richard Binhammer, Senior Manager, Corporate Affairs, Dell
Matthias Luefkens, Associate Director, Media, World Economic Forum
Fred Raillard, Founder, Fred & Farid
Steve Rubel, SVP, Director of Insight, Edelman Digital
Brian Solis, Founder & President, Future Works
Seth J. Sternberg, Co-Founder & CEO, Meebo

(you can read more about it here)

  • Twitter
  • LinkedIn
  • Facebook
  • FriendFeed
  • Reddit
  • Digg
  • StumbleUpon
  • Delicious
  • Yahoo Buzz
  • Technorati Favorites
  • Read It Later
  • Instapaper
  • PrintFriendly
  • Share/Bookmark

Related posts:

  1. Secret of Dell’s Social Media Success
  2. What Comes Next in Social Media?
  3. Social Media: Hype or Real?
  4. Those who understand Social Media don’t talk about ROI
  5. Why NOW is the time to invest in Social CRM

Tags: ····

  • DaraBell: Thanks for your comments. Yes, I would love to have more conversation/debate happen on this blog and appreciate your comments.
  • DaraBell
    I feel undertones of Cluetrain, social structures (comporate structures), evolution of web 2.0 connection (involvement and engagement). Twitter featuring big here still.

    Shame no one is having a conversation here. The debate could have had quality of connection debate too. Steve touching on this a bit.
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