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Dr. Harish Kotadia has about ten years’ work experience as a hands-on CRM Program and Project Manager implementing CRM solutions for Fortune 500 clients in the US.
He also has about five years’ work experience as a Research Executive in Marketing Research and Consulting industry working for leading MR organizations.
Dr. Harish currently lives in Dallas, Texas, USA and works as a Consultant focusing on Social CRM, E2.0 and Analytics. -
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"Thoughts on Social CRM and Analytics" by Dr. Harish Kotadia is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 United States License. Permissions beyond the scope of this license may be available by contacting the author .













What DARPA’s Red balloon contest can teach Social Media Pros
The Defense Advanced Research Projects Agency (DARPA) recently announced a Network Challenge to mark the 40th anniversary of the Internet. This challenge required participants to discover exact position of 10 large, red weather balloons that DARPA placed at undisclosed locations across continental United States. The first person or team that identified all the locations correctly would win a $40,000 cash prize. Aim of this contest was to identify ways social networking can help accomplish a large-scale, time-critical task.
As planned, this contest was held on December 5, 2009. A team from the Massachusetts Institute of Technology won $40,000 “high-tech scavenger hunt” by discovering the location of 10 red weather balloons first.
Team from MIT “Crowdsourced” solution to this puzzle by inviting people to sign up to help find DARPA’s red balloons (see MIT RED Balloon Challenge Team’s website for more info). MIT team plans to give away $2000 to the first person to identify location of each Red balloon, and also $1000 to the person who invited that person to join this contest, and $500 to whoever invited the inviter, and $250 to whoever invited them, and so on … (see how it works). Fascinating stuff isn’t it! MIT team not only planned their strategy well but also executed it brilliantly. And it’s no surprise that they won DARPA’s Red balloon challenge.
So what can DARPA’s Red balloon contest teach Social Media Pros? Several things in my opinion:
MIT’s winning approach to solving DARPA’s Red balloon contest can be applied in business and government for finding innovative solution to complex problem cost-effectively and quickly. Added benefit is the buzz it can generate, both in “traditional” and “New” media resulting in free publicity and media coverage. For that reason alone, it is worth the money spent!
What do you think? What other lessons Social Media Pros can learn from DARPA’s Red balloon contest? Looking forward to your comments:
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