As many of you may already know, there are three levels of listening. They are:
- Internal Listening – when we listen to our thoughts and opinions
- Focused Listening – when we focus on “what” is being said, summarizing and analyzing
- Global Listening – when we don’t just focus on what is being said, but also focus on emotions behind what is said, body language, tone, gestures and all other environmental factors while being aware of our own thoughts and intuitions.
Although we are truly “in the moment” with speaker only when “Global Listening”, most of us, most of the time resort to either Internal Listening or Focused Listening. This is because we either focus on our own thoughts or focus just on words of speaker, missing out on so much of what is being communicated.
Remember, communication is not limited just to spoken words alone. And to be a good listener, one has to practice global listening by focusing not just on what is being said, but also on emotions, body language, feelings, tone, gestures and all other environmental cues, at the same time being aware of one’s thoughts and intuitions.
Please read Co-Active Coaching: New Skills for Coaching People Toward Success in Work and Life by Henry Kimsey-House, Karen Kimsey-House, Phillip Sandahl, Laura Whitworth, Nicholas Brealey Publishing if you want to know more about this.
Would love to know what do you think of Global Listening. How often do you practice global listening vis-a-vis Internal or Focused Listening? Please leave a comment: