How to Be a Social Media Change Agent

By Harish Kotadia, Ph.D. | Published: November 18, 2009
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Excellent video on how to be a Social Media change agent, an interview with Josh Bernoff, vice president and principal analyst at Forrester Research.

Although this video is more than a year old, it is very much relevant in today’s context and worth watching again.

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  • About Dr. Harish Kotadia


  • Harish Kotadia, Ph.D.

  • Dr. Harish Kotadia has more than twelve years’ work experience as a hands-on CRM Program and Project Manager implementing CRM and Analytics solutions for Fortune 500 clients in the US.

    He also has about five years’ work experience as a Research Executive in Marketing Research and Consulting industry working for leading MR organizations.

    Dr. Harish currently lives in Dallas, Texas, USA and works as Social CRM/CRM and Analytics Consulting Lead for Infosys Technologies. Views and opinion expressed in this blog are his own.




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