• Good list with some interesting thoughts regarding social media as a business strategy. I called social media the “wild, wild west” of the Internet in an earlier blog post on the Insider Learning Network: http://tinyurl.com/34ensvy
    It's tricky to think of a business strategy that relies on such an uncontrolled medium.

  • Thanks Scott for visiting my blog and for your kind words. Social Media may resemble the “wild, wild west” and it may seem “uncontrolled” from a company's point of view – but this are the exact reasons we need to have a Social CRM strategy in place – because you cannot control what is being said on Social Media channels, so atleast as a risk mitigation strategy, better engage your customers and prospects.

    Thanks again for your comment, much appreciated!

    Harish Kotadia, Ph.D.

  • erikposthuma

    Thanks for the posts!

  • Thanks @ErikPosthuma for your kind words. Much appreciated!

    Harish Kotadia, Ph.D.

  • Thanks @ErikPosthuma for your kind words. Much appreciated!

    Harish Kotadia, Ph.D.