Seven ways to use Social Media

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Excellent Preso on how to use Social Media for building a Brand

Related posts:

  1. Social Media Engagement and ROI Social Media ROI is a hot topic of discussion in well, Social Media. SM “gurus” have suggested many ways of defining and measuring Return on...
  2. Definition: What is Social CRM? Social CRM is the business strategy of engaging customers through Social Media with goal of building trust and brand loyalty. Loyalty is defined as attitude...
  3. Definition: Social Customer Relationship Management (CRM) Social Media and Social CRM being so new, one is often asked the question what is Social CRM and how is it different from “traditional”...
  4. Brand Advocacy and Social Media Great preso on Brand Advocacy and Social Media. I like slides on Seven Learnings for Social Media success (slide 40-48). Some of the key takeaways...
  5. Your Social Media Strategy Won't Save You Another great preso by Tara Hunt titled “Your Social Media Strategy Won’t Save You”. My fav is slide no. 84, it is very well said...
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  • About Dr. Harish Kotadia


  • Harish Kotadia, Ph.D.


  • Dr. Harish Kotadia has about ten years’ work experience as a hands-on CRM Program and Project Manager implementing CRM solutions for Fortune 500 clients in the US.

    He also has about five years’ work experience as a Research Executive in Marketing Research and Consulting industry working for leading MR organizations.

    Dr. Harish currently lives in Dallas, Texas, USA and works as Social CRM, CRM Consulting Lead for Infosys Technologies. Views and opinion expressed in this blog are his own.






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