Social Media Vision 2020

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01 Social Media Vision 2020

Excellent interview of Chris Brogan by David Thomas of SAS Institute on biggest change Social Media will bring to the way we do business.

Social Media according to Chris Brogan:

  • Lot of light as compared to heat
  • Puts human face back on Business
  • Big companies have a chance to feel small and human again
  • Individuals have an opportunity to compete with bigger organizations like never before

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  • Dr. Harish Kotadia has about ten years’ work experience as a hands-on CRM Program and Project Manager implementing CRM solutions for Fortune 500 clients in the US.

    He also has about five years’ work experience as a Research Executive in Marketing Research and Consulting industry working for leading MR organizations.

    Dr. Harish currently lives in Dallas, Texas, USA and works as a Consultant focusing on Social CRM, E2.0 and Analytics. Views and opinion expressed are his own.

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    "Thoughts on Social CRM and Analytics"
    by Dr. Harish Kotadia is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 United States License. Permissions beyond the scope of this license may be available by contacting the author .