Subscribe to this blog:
Profile:

-
Dr. Harish Kotadia has about ten years’ work experience as a hands-on CRM Program and Project Manager implementing CRM solutions for Fortune 500 clients in the US.
He also has about five years’ work experience as a Research Executive in Marketing Research and Consulting industry working for leading MR organizations.
Dr. Harish currently lives in Dallas, Texas, USA and works as a Consultant focusing on Social CRM, E2.0 and Analytics. -
My Social Links:
Search this blog:
-
Tag Cloud:
Advocacy Arts Asia Augmented Reality Blogging Brand Cloud Computing CMO Collaboration Creativity CRM Development Economy Enterprise 2.0 Facebook HR Human Resource Innovation IT Leadership Loyalty Management Marketing Media MIT Motivational PR Privacy ROI SaaS sCRM SixthSense Social Business Social CRM Social Games Social Media Social Media Engagement Social Media ROI Social Media sCRM Social Networks Technology Tweets Twitter WOM Word of Mouth
WP Cumulus Flash tag cloud by Roy Tanck and Luke Morton requires Flash Player 9 or better.
Calendar of Blog Posts:
-
-
-
-

"Thoughts on Social CRM and Analytics" by Dr. Harish Kotadia is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 United States License. Permissions beyond the scope of this license may be available by contacting the author .













Employees Are Social Media Marketers
Excellent slideshare presentation by Gia Lyons, Strategic Consultant at Jive Software on Employees as Social Media Marketers. This presentation highlights how to effectively orchestrate Social Media use by employees, Do’s and Don’ts, internal guidelines for an organization and what software can help organize it all.
Very relevant given the fact that many organizations are grappling with this issue currently. I think best way for organizations to deal with this issue is to educate employees about Do’s and Don’ts, have a “reasonable” Social Media usage guidelines and above all, have Trust and Confidence in employees to do the right thing.
(Click Play for slide show to play with presentation audio)
Related posts: