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Dr. Harish Kotadia has about ten years’ work experience as a hands-on CRM Program and Project Manager implementing CRM solutions for Fortune 500 clients in the US.
He also has about five years’ work experience as a Research Executive in Marketing Research and Consulting industry working for leading MR organizations.
Dr. Harish currently lives in Dallas, Texas, USA and works as a Consultant focusing on Social CRM, E2.0 and Analytics. -
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"Thoughts on Social CRM and Analytics" by Dr. Harish Kotadia is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 United States License. Permissions beyond the scope of this license may be available by contacting the author .













Social Media: Platform or Provocation for Innovation?
Wanted to share two great panel discussion videos on “Social Media: Platform or Provocation for Innovation?” organized by USC’s Annenberg School of Communication and Journalism. Both are “long” videos, first one is 1 hour and 25 minutes and second one is 1 hour and 40 minutes. So without wasting any additional time on intro, I would let you dive right into these two great videos and hear directly from the masters. Enjoy! (just in case if there are any streaming issues, disable the “HQ” mode by clicking on it).
Panel 1: On Social and Technological Innovation being brought about by Social Media:
Panel 2: Implications of Social Media to business:
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